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FAQ
Frequently Asked Questions
01. Is ordering online secure?
Yes. We take the utmost care with the information that you provide us when placing an order on our website. The transmission of all credit card and personal customer information is encrypted using the Internet-standard SSL (Secure Sockets Layer) protocol. During the encryption process, information is scrambled into small bits of code that cannot be read as they travel to us over the Internet. Once we receive the encrypted information, we use a private, one-of-a-kind key to decode it. All of the information you provide during the ordering process is restricted to our staff, and we make sure that all of our employees up-to-date on our security and privacy policies.
02. How can I pay?
We accept the following methods of payment:
  • Credit Cards: (temporarily unavailable)
  • Visa
  • MasterCard
  • PayPal (temporarily unavailable)
  • Bitcoin
  • Sepa (temporarily unavailable)
Please ensure that your billing name is entered exactly as it appears on your card. For the protection of our customers, transactions cannot be processed if billing information is not 100% accurate. Your card is not charged until the order ships.
03. How do I know that my order has been successfully submitted?
You will receive an email acknowledgement containing the order reference number and details of your purchase. Your order will be only dispatched upon receipt of payment.
04. How do I use a promotion code?
To use a promotional code, please follow these steps:
  • Place your orders.
  • Proceed to checkout.
  • Enter your Promotion Code at the box indicating "Promotion Code". Simply type or copy and paste (recommended) the promotional code in this text field.
  • Submit your order to see the final amount with your promotion discount applied.
05. How do I check the status of my order or track a shipment?
The confirmation email that you will receive after your order is being processed will contain the order number as well as tracking number and instructions how to track your shipment.
06. How do I cancel an order or return an item?
Your order applied Apple’s Terms of sale and refund.
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